GENERAL GUIDE

Alcohol

Guests are not permitted to bring alcohol into the facility, nor are they permitted to leave with it. Alcohol will be served at all events. Colorado State laws prohibit the consumption of any alcoholic beverage by any persons under the age of 21. We reserve the right to refuse service to anyone without proper identification.

Box Office

Tickets can be purchased 24 hours a day at www.ShowClix.com.

Tickets can also be purchased at Boot Barn Hall at Bourbon Brothers’ box office. See Box Office Hours Here. 

Accepted forms of payment are: CASH and CREDIT CARD (Visa, Mastercard, American Express, and Discover).

Cameras

The use of still cameras/flash photography and recording devices is prohibited at many Boot Barn Hall at Bourbon Brothers events, but it varies per show. If a patron brings a camera or recording device into the center, the patron will be asked to return that item to his/her vehicle, or check it with guest services. Cameras are allowed into certain events, however you should call Boot Barn Hall at Bourbon Brothers at 719-219-0775 to determine if your event does allow cameras.

Concessions

The Boot Barn Hall at Bourbon Brothers food service provider, Bourbon Brothers Smokehouse and Tavern, is proud to offer a variety of food choices including their world-class BBQ! Additionally, wood-fired pizzas will be cooked on-site. Foodservice will end prior to the beginning of most shows.

Directions and Accessible Parking

Boot Barn Hall at Bourbon Brothers has an accessible Drop Off Zone outside the box office, on the North end of the building.

Boot Barn Hall at Bourbon Brothers
13071Bass Pro Drive
Colorado Springs, CO 80921
Ticketing & Administration: 719-219-0775

FROM 1-25 S

  1. Take the 156 A/N Gate Blvd exit (0.2 mi)

  2. Keep right at the fork to continue on Exit 156, follow signs for Northgate Blvd and merge onto Northgate Blvd (0.4 mi)

  3. Turn right onto Bass Pro Dr (0.4 mi)

FROM 1-25 N

  1. Take exit 156 toward N Entrance/Air Force Academy (0.1 mi)

  2. Keep left at the fork, follow signs for 156 B (397 ft)

  3. At the traffic circle, take the 3rd exit onto N Gate Blvd (0.3 mi)

  4. At the traffic circle, take the 1st exit onto North Gate Blvd (0.4 mi)

  5. Turn right onto Bass Pro Dr (0.3 mi)

Parking

Complimentary valet will be provided at most events. Boot Barn Hall at Bourbon Brothers suggests you tip your valet at the end of the night. For shows where valet is not available, general parking in the parking lot will be available on-site for $5.

Doors

For most events, doors open two hours prior to the event start time.

Ejection/Guest Removal

Boot Barn Hall at Bourbon Brothers reserves the right to eject guests.

First Aid

If medical assistance is required, notify the nearest Boot Barn Hall at Bourbon Brothers representative and he/she will escort you to the first aid station.

Group Tickets

Some shows and events may have group discounts. The number that is considered a group varies on a show-by-show basis. Anyone interested in purchasing group tickets for an event should contact the group sales office at (719) 219-0775. Each table at Boot Barn Hall at Bourbon Brothers seats eight individuals.

Guest Services

Guests that have comments, questions or concerns during an event at the facility are strongly encouraged to contact any Boot Barn Hall at Bourbon Brothers representative prior to exiting the facility. If an incident occurs while visiting the venue, please speak with a member of the staff at the time the incident occurs.

Lost & Found

Any items that have been lost or found should be reported to Guest Services in the box office. Please call 719-219-0775 to recover lost items.

Smoking

Smoking is strictly prohibited inside the Boot Barn Hall at Bourbon Brothers building, however, guests may smoke on the Boot Barn Hall at Bourbon Brothers patio or in front of the building at least 15 ft. away from the doors.

Strollers

Strollers are not permitted in the seating sections of the hall. For additional information, contact guest services at 719-219-0775.

Re-Entry

Guests may leave the facility and re-enter on event days with a valid ticket.

Refunds

Tickets cannot be refunded, cancelled or exchanged. If the event cancels or postpones, call the Box Office at 719-219-0775 for refund information.